ServiceNow training covers concepts from the Basic level to the advanced level. Whether you are an individual or corporate client we can customize training course content as per your requirement. And can arrange this ServiceNow training as per your pace.
This ServiceNow training will first start with Introduction to ITIL where you will be explained about Incident Management , Problem Management and change management, Service Request Management etc. Then you will be Introduced to Service-Now tool, current competitors, Releases, User Licenses, Using Wiki and Community.
Then this ServiceNow online training will cover topics like Basic Administration and Advanced Administration where you will learn about Customizing Home Pages, Form Layouts and list layouts,Creating SLA’s, Performance Metrics, UI Policies, Notifications, Dictionary Entries and Overrides, Data Policies, List Control and Calculations, Exporting the Data from Service-Now, Update sets imports and Exports, Scheduling Jobs.
The ServiceNow training will further cover Scripting, Reporting, Integrations, Configuration management, Import sets, Service catalog, Workflows, MID Server installation, Incident Management, Change Management, Problem Management, Asset and Configuration management, Knowledge Management, SLA & SDLC and Employee Self Service & Service catalog.
Complete Customization of ServiceNow training’s course content is possible for Individual students and for Corporate. ServiceNow online training is available for individuals and for corporate we may arrange the classroom as well. For more information on ServiceNow training do connect us.
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